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The Hospitals of Ontario Pension Plan provides healthcare plans to approximately 25,000 members.
“Reliable, knowledgeable, great service. They really looked out for our best interests, solving our problems reliably and cost effectively”
Hospitals of Ontario Pension Plan
Hospitals of Ontario Pension Plan (HOOPP)
The Hospitals of Ontario Pension Plan (HOOPP) is one of the largest and most successful pension plans in Ontario. Its membership includes approximately 25,000 healthcare employees and is recognized as an industry leader among multi-employer plans.
Ongoing meetings with the Board of Trustees required that meeting rooms be equipped to manage a variety of different needs, both in smaller groups and with up to 30 participants.
Challenge
HOOPP was faced with a conference system that was deteriorating rapidly, resulting in increasingly frequent breakdowns and poor quality sound.
As a result, meetings with the Board of Trustees were often interrupted and important information was not communicated clearly. IT knew they had to act – and fast.
After an in-depth search for a new conference system provider, HOOPP selected Audability. The reason? They knew they could count on them.
Solution
“Audability took the time to understand what our specific needs were” according to Michael Wong, Manager, Facilities Solutions and Services. “They understood what was required for our conferences – with the right equipment, the right service, the right expertise. They made it work.”
Michael was impressed with Audability’s professional approach, demonstrating an expert understanding on what was required, and how to implement it. “The service was outstanding. They did what they said they would do, and they were there when I needed them.”